In the light of the Covid-19 situation, we have introduced the following procedures for the safety of our housekeepers and guests:

  1. Both flats will undergo a thorough clean after each set of guests and the flats will be thoroughly aired.  Freshly laundered bed linen, towels and tea towels will be provided as usual and Simon will also wash all bath and pedestal mats between guests’ visits. In addition all frequent touch points will be sanitised. This procedure is detailed on a check list which is on display in each flat.
  2. Simon and Peter will show one member only round each flat, from each visiting party.  They will wear PPE when they do this, and ask the person they are showing round to wear a suitable face covering.
  3. There is now a sanitising station at each flat, and we ask all guests to use it every time they enter the flat.
  4. To reduce the risk of  contamination within the flat we have provided a separate bin for disposal of guests PPE.  Please do not place used PPE on surfaces in the flat.
  5. Due to the extra cleaning measures we request that guests vacate by 10am.
  6. Laminated notices are on display in each flat.

Each flat has its own smoke alarm, carbon monoxide detector, fire extinguisher and fire blanket.  The entry lobby at Mallard has a fire alarm which is routinely checked by our managing agents.  The windows are lockable at Mallard.  Windows at Mallard have restricted opening, but can be extended in hot weather, or in emergencies, by pressing the red buttons at the sides.

In the event of car trouble, there is a garage repair business very near Mallard, on Leeman Road.  Near Foss, try Aaron Services 92A Huntington Rd, York YO31 8RN.

Should anyone in your party have an accident or become ill, the Emergency Dept at York District Hospital is on the Wigginton Road, half a mile from Foss and about 1.5 miles away from Mallard.  There is a pharmacy, dentist and doctor about a mile away from Mallard on the Boroughbridge Road, A59.  For Foss, there is a Boots Pharmacy on the Haxby Road heading into town.

Please do not smoke anywhere in the flats or communal areas – our leases prohibit this.